Vinci
Automation
Marketplace
Services
Company
Contact
EN
B2B
Request
Help & FAQ
Frequently asked questions
All
🛒 Buying
💼 Selling
📦 Shipping & Delivery
💳 Payment
⚖️ Disputes
👤 My Account
🔧 Services
🏪 Marketplace
Buyer
How do I open a dispute?
▾
Buyer
How do I buy a product?
▾
Vendor
How do I become a vendor?
▾
What is the Vinci Marketplace?
▾
Buyer
How do I book a service?
▾
How do I create an account?
▾
Buyer
When will my account be charged?
▾
How are shipping costs calculated?
▾
Buyer
How are vendors verified?
▾
Buyer
What payment methods are accepted?
▾
How long does delivery take?
▾
Vendor
When will I receive my payout?
▾
How does a dispute process work?
▾
Vendor
How is the commission calculated?
▾
I forgot my password – what should I do?
▾
What is the QR code used for?
▾
Buyer
Can I cancel an order?
▾
Buyer
How do I track my shipment?
▾
Vendor
I am a small business owner – what do I need to consider?
▾
Can't find an answer?
Contact us →